Every product in the Virtual Monarch platform was designed
with one goal: to help healthcare agencies run more efficiently,
serve more patients, and grow without burning out their team.

Automated Patient Intake
Our automated intake system captures patient information the moment they express interest in your agency. Forms are submitted, data is organized, follow-up messages are sent, and appointments are booked without anyone on your team lifting a finger. The gap between inquiry and intake where most agencies lose patients is completely closed.
Captures lead information 24 hours a day 7 days a week
Sends automatic confirmation and welcome messages
Guides new patients through the intake process step by step
Connects directly to your CRM pipeline for full visibility
Reduces staff time spent on administrative intake tasks

5-Star Review Generation
Most healthcare agencies respond to leads hours later if at all. Our automated follow-up system contacts new leads within minutes of their inquiry through email and SMS and continues a structured nurture sequence until they book or opt out.
Follows up with new leads within minutes of every inquiry
Multi-step nurture sequences via email and SMS
Keeps leads engaged until they are ready to commit
Reduces the manual effort required from your intake team
Tracks every interaction for full pipeline visibility

Missed Call Text Back
Healthcare agencies miss calls. It is unavoidable. Staff is with patients, phones are busy, and calls come in after hours. Our missed call text back system fires an automatic personalized text message within seconds of a missed call so every caller knows you received their message and will be in touch. Be the agency that always responds.
Sends an automatic text within seconds of every missed call
Keeps the conversation alive even after hours
Reduces patients who call a competitor after no answer
Customizable message to match your agency's tone and brand
Works 24 hours a day without any staff involvement

Automated Lead Follow-Up
Satisfied patients rarely think to leave a review unless they are reminded at exactly the right moment. Our review generation system sends a personalized follow-up after each service interaction and guides happy patients directly to your Google or Facebook review page. Patients with concerns are redirected to private feedback so your public reputation stays protected.
Sends automated review requests at the optimal time after service
Guides happy patients directly to Google and Facebook
Redirects concerns to private feedback channels
Builds your online reputation consistently without manual effort
More reviews means higher local search rankings and more new patients

One-Click Marketing Campaigns
Referrals and returning patients are the most valuable source of business for any healthcare agency. Our pre-built marketing campaigns let you re-engage past patients, request referrals from satisfied clients, and send seasonal health reminders with a single click. Everything is already written and designed. You just activate it.
Pre-built campaigns designed specifically for healthcare agencies
Referral campaigns that encourage word-of-mouth growth
Re-engagement campaigns for inactive patients
Seasonal and health awareness campaigns ready to activate
No marketing experience required to use them

All-In-One CRM and Pipeline
The Virtual Monarch CRM gives your agency a complete view of every lead, every patient, and every conversation in one organized system. Move contacts through pipeline stages, set follow-up reminders, view all messages from every channel in a single inbox, and access your entire operation from your phone.
Unified inbox consolidates messages from all channels
Visual pipeline shows exactly where every lead stands
Task management and follow-up reminders built in
Accessible from desktop and mobile
Full reporting and analytics to track your growth
Book a free strategy call and we will show you the full Virtual Monarch system live with real results from real healthcare agencies.


One-Click Marketing Campaigns
Referrals and returning patients are your most valuable source of business. Our pre-built marketing campaigns let you re-engage past patients, request referrals, and send health reminders with a single click. Everything is already written and designed.
Pre-built campaigns designed for healthcare agencies
Referral campaigns that encourage word-of-mouth growth
Re-engagement campaigns for inactive patients
Seasonal and health awareness campaigns ready to activate

All-In-One CRM and Pipeline
Every lead, every patient, every conversation in one organized system. See exactly where your pipeline stands from your phone at any time and never lose track of a follow-up again.
Unified inbox consolidates messages from all channels
Visual pipeline shows where every lead stands
Task management and follow-up reminders built in
Accessible from desktop and mobile
More Reviews, More Traffic, More Conversions